Bookstores
Bookstores
Thank you for visiting the Bookseller Information Page, we are happy you are here. All the stuff you need to place an order with us is below.
How to Order
Please provide the following:- Bill‑To & Ship‑To Addresses
- Purchase Order # (if using PO)
- An ISBN or ISBN-Equivalent. Traditional 10 digit ISBNs are assigned to standard Flat World books; ISBN-Equivalents are assigned to customized books. Be sure to use the correct ISBN or ISBN-Equivalent when ordering.
- Quantity (including # of 4‑color vs. black & white versions you want).
- Lead author’s name and book title
- Preferred Shipment Method: ground, 2‑day, or overnight (or provide your own shipping information to use your own carrier).
- Your Reseller Certificate if you have one so that we can invoice sans sales tax charges when possible.
You Can Order By…
E-mail your order to: orderbooks@flatworldknowledge.com
Phone
Call & provide the info at left. (877) 257-9243 x202
Download & mail our order form to:
Flat World Knowledge, Inc.c/o Bookstore Orders
13 N. Mill Street
Nyack, NY 10960
Fax
Fax the information at left to: (845) 215-0117
Did the professor want a custom version?
Our texts can be customized. If the professor wants to order a custom version, he or she should provide an “ISBN-Equivalent” for you to order. If not, the standard 10 digit ISBN will do.
Returns Policy
Other Information
Damaged titles
Titles damaged in transit by the carrier must be reported immediately so a claim can be filed and a replacement order sent. (ask for Megan)
Call (877) 257-9243 x202
Return Fee (Manufacturing Fee)
Our books are printed on-demand. We print specifically to fulfill an order when received. As such, we will accept all returns within six months of the invoice date for those titles, but a print‑on‑demand fee of $7 per black & white book, and $25 per color book will apply for each returned title.
Freight charges
Returns freight charges are the customer's responsibility.
New Condition
Books returned must be in new condition. We reserve the right to refuse a return if the book(s) shows evidence of use.
Discounts
We do not offer discounts on our textbooks. All prices listed in our online catalog are the prices for all parties.
Special promotions
We offer a special promotion for orders over 25 units of one book. For example: ABC Bookseller orders 25 "Intro to Business" books, they will get one free. If ABC Bookseller orders 50 "Intro to Business" books and 30 "Principles of Management" books, ABC will get 2 free "Intro to Business" books and 1 free "Principles of Management" books.
Shipping Rates & Times
We have negotiated rates with FedEx for shipping to ensure lowest cost possible to the bookstores. We can use your bookstore shipping account if preferred, so long as it is provided on the Purchase Order. Orders shipped by ground should be received by the ordering bookstore within 5-7 business days of order receipt by Flat World.
Frequently Asked Questions
- What is the discount for bookstores on Flat World Knowledge textbooks?
We do not give discounts on our textbooks at this time. The price in the Flat World Knowledge online catalog is the price of the textbook and its alternate versions for all purchasers of the product(s).
- How much lead time do I need to place an order with Flat World Knowledge so the books get here on time?
We are pretty quick. As soon as we receive your order, we send it to our printers and ship it to you. It usually takes between 3-5 business days depending on where in the country you are located. International orders take longer
- Do I need a different ISBN to order color versions of books vs. black and white versions?
Nope. If you want to order a textbook from us, just use the ISBN or ISBN Equivalent given by the instructor, and note how many of that ISBN or Equivalent you want in color and how many you would like in black and white. You should note how many color and b/w texts you want for each ISBN you order.
- What is an ISBN-Equivalent anyway?
Since Flat World Knowledge textbooks can be customized by professors, when the professor decides to adopt that customized book, we assign it an ISBN Equivalent. That number is what booksellers use to order so you get the customized book that the professor intended for his/her students.