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Welcome the Flat World Knowledge Customer Support Page.

Our goal is to provide excellent customer service. Please let us know how we can assist you.

Frequently Asked Questions

Student FAQ's - How to: Find My Class, Read Online, Download Files…

Educator FAQ's – How to: Adopt a Textbook, Request a Desk Copy, Review Supplements…

Bookstore FAQ's - Placing Orders, Invoicing, Shipping Times…

Author FAQ's– Becoming a Flat World Knowledge Author

Institutional FAQ's – Information on Institutional Licensing

If you need help doing something on our website; if you are having a problem with one of our products; or if

you need help because our website is not acting the way you think it should you can reach us via:

Email: Email Us

Live Chat: Live Chat


Phone: (877) 257-9243

Customer Service Hours are Monday to Friday from 9am to 5pm EST

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