Effective as of March 17th, 2011
The Information We Collect
- Personal Information
- Billing Information
- Other Information
From You. Additional information about yourself that you voluntarily provide to us, such as your graduation year, major, courses, gender, hobbies, and interests. As a result of collecting course information, we will be able to discern other information, such as your school/institution, professors, course enrollment, start dates, midterm dates, and final exam dates.
From Your Activity. Information that we automatically collect when you visit the Websites, such as your IP addresses, Internet service provider, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Websites you visit, number of links you click while in the Websites, and similar information concerning your use of the Websites.
When you register to purchase products or services, when you register as an instructor, when you sign up for certain features on the Websites (such as viewing a webinar), and when you contact us through the Websites, you may be required to provide us with personal information about yourself, such as your name, postal address, e-mail address, and year of birth (collectively, the “Personal Information”). We do not collect any Personal Information from you when you visit the Websites unless you provide us with the Personal Information voluntarily.
If you wish to purchase a product or service through the Websites, you may be required to provide certain information in addition to the Personal Information noted above. Such information may include a credit card number, PayPal account number, and similar information (collectively, the “Billing Information).
In addition to the Personal Information noted above that you voluntarily provide to us, we may collect additional information (collectively, the “Other Information”). Such Other Information may include:
The Information Collected by or Through Third-Party Advertising Companies
Accessing and Modifying Information
If you have registered for the Websites, you may access, review, and make changes to your Personal Information and/or your Billing Information by sending an email to our support attendants at firstname.lastname@example.org. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any Flat World Knowledge marketing email. Registered users cannot opt out of receiving transactional e-mails related to their account. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.
How We Use and Share the Information
We use the Personal Information and the Other Information to solicit your feedback, to inform you about our products and services and those of our third-party marketing partners, and to tailor messaging to you, including, without limitation, through the Online Reader and on other sections of the Websites. Also, we may use and/or share Personal Information and/or Other Information as described below.
We may from time to time share the Personal Information and/or the Other Information with other companies who may provide you information about the products and services they offer. However, to the extent required by law, you will be given the opportunity to opt-out of such sharing.
In an ongoing effort to better understand our users and our products and services, we may analyze the Other Information in aggregate form in order to operate, maintain, manage, and improve the Website and/or our products and services. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.
We may employ other companies and individuals to perform functions on our behalf. Examples may include providing marketing assistance, order fulfillment, billing, and customer service. These other companies will have access to the Personal Information, the Billing Information, and the Other Information only as necessary to perform their functions and to the extent permitted by law.
If we or any of our affiliated companies (or all or substantially all of our assets or the assets of any of our affiliated companies) are acquired, we expect that the Personal Information, the Billing Information, and the Other Information would be transferred along with the other business assets.
To the extent permitted by law, we may also disclose Personal Information, the Billing Information, and the Other Information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing the Information is necessary or advisable, for example, to protect the rights, property, or safety of Flat World Knowledge or others.
How We Protect Your Information
We strive to maintain reasonable physical, electronic, and procedural safeguards to secure the Personal Information, the Billing Information, and the Other Information from loss, misuse and unauthorized access, disclosure, alteration, and destruction. However, we are unable to guarantee that security measures we take will not be penetrated or compromised or that such information will remain secure under all circumstances.
Important Notice to Non-U.S. Residents
The Websites are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using the Websites and/or providing us with any information, you consent to this transfer.
Under California Civil Code Section 1798.83, California residents who have an established business relationship with Flat World Knowledge may choose to opt out of our sharing your Personal Information with third parties for direct marketing purposes. If you are a California resident and you have already granted us this permission and (1) you now wish to opt out; or (2) you wish to request certain information regarding our disclosure of your Personal Information to third parties for the direct marketing purposes, please contact us as described below.
External Web Websites
How to Contact Us
Flat World Knowledge, Inc.
Attention: Privacy Statement Personnel
1 Bridge Street
Irvington, NY 10533.