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The Creative Brief

How do you communicate your strategy to your creative team?

The fruits of your labor are now turning into a real plan and a real document. After learning about the Four Ps and branding, and after identifying your current positioning and more desired positioning, you are ready to put words and actions into motion.

In this final section of this chapter, you will learn about SS+K’s and msnbc.com’s official plan: the creative brief. Preparing a creative brief is a collaborative process between the client (msnbc.com) and the agency (SS+K). Of course, a creative brief is never truly finalized; it is a living document that needs to be constantly reexamined for overall market appropriateness.

The creative briefcreative briefDocument that outlines the information and objectives to inspire the creative idea, including what the advertising is trying to achieve, the main idea to be communicated, and the target audience. is a document that outlines the information and objectives to inspire the creative idea. Creative briefs may take different forms and include a variety of elements, including describing what the advertising is trying to achieve, identifying the main idea to be communicated, and outlining the target audience for that idea.

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Video Highlight

The Creative Brief

This video shows how a creative brief is used within an agency.

Proposing the Big Idea requires client agreement that the idea is right. Thus, both the advertising agency and the client must agree upon the final brief. The best briefs are written by account planners collaboratively with input from the client, account team, and creative director. One of the key functions of the SS+K brief is to come up with a single essential thought that summarizes the idea that will convince consumers to do what it is that the communication aims to do. Every agency has a proprietary brief template it uses to spell out the types of content it will need to include, such as specifying the audience, the product features, media placement ideas, and key point.

Figure 8.5. Anatomy of a Creative Brief

Anatomy of a Creative Brief

Briefs provide a foundation that allows all decision makers to provide initial input and subsequently gauge how well the chosen communication ideas, from advertising to media and PR, stay true to the strategic plan. In this way, clients rely on creative briefs as much as copywriters and art directors do.

SS+K uses only one brief, and the creative director has input on that brief. Other agencies may use different briefs for different purposes depending on the needs of the client. For example, a retailer may have a brief for its national campaign, and other briefs for local ads that may have different emphases. It is important to remember that there is no standard brief across the advertising industry, but most of the information found on briefs is fairly similar.

The first step in the SS+K brief is to use consumer and brand truths to establish the client’s noble purpose. The noble purposenoble purposeExpression of the brand’s “true north,” its reason for being; a single-minded, concise statement, written to excite the imagination. expresses the brand’s “true north,” its reason for being on the earth. It is single-minded, concise, and written in such a way as to excite the imagination of the reader.

Figure 8.6. Noble Purpose Worksheet

Noble Purpose Worksheet

The noble purpose worksheet is the first step in synthesizing the client’s purpose for existing.


Figure 8.7. The Communications Brief

The Communications Brief

Once SS+K identifies the noble purpose, the agency develops what it calls an “asymmetric communications briefasymmetric communications briefDocument summarizing the consumer’s current state and what the agency needs to do to show how the product or service will improve upon this state..” This document summarizes the consumer’s current state and spells out what the agency needs to do to show him or her how the client’s product or service will improve upon this state.


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Video Spotlight

Catherine Captain

Catherine Captain recalls the process of refining the brief from the client’s perspective.

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Video Spotlight

Michelle Rowley

Michelle Rowley explains the full msnbc.com brief from Consumer Truth to Big Idea.

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Video Spotlight

Russell Stevens

Russell Stevens discusses the articulation of the brief with creative contribution and the manifesto video interview.

Figure 8.8. 

The Manifesto. The communications brief in turn inspires what SS+K calls its “brand manifestobrand manifestoBoth a written and a visual statement used to help internal and external audiences understand what the brand stands for; it is not a marketing campaign or a reflection of the final advertising material..” It is often both a written and a visual statement used to help internal and external audiences understand what the brand stands for. It is not a marketing campaign or a reflection of what the final advertising material will look like.


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Video Spotlight

Sam Mazur and Amit Nizan discuss the creation of the manifesto.

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Video Spotlight

The msnbc.com Manifesto

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Video Spotlight

Catherine Captain

Catherine Captain discusses the internal reaction to the manifesto.

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